• eGain Digital+AI Day 2018

    Monday, May 14, 2018     |     The Brewery, 52 Chiswell St, London

    REGISTER NOW, IT'S FREE!


  • AX + BX + CX = DX

    Yes, ask us about it!

    REGISTER NOW, IT'S FREE!
  • EVENT WILL START IN
    • 00

      days

    • 00

      hours

    • 00

      minutes

    • 00

      seconds



  • EXCITING DAY FOR ALL

    Exchange ideas, best practices, and success stories in digital customer engagement!

    REGISTER NOW, IT'S FREE!

The Experience Triad—CX, AX, and BX. That’s what it takes to deliver delightful DX (digital experiences), today’s business imperative. The importance of consumer experience (CX) is well-chronicled. Agent experience (AX) and the business experience (BX) in consuming technologies and creating value for the business, are the new hot topics. Companies need to balance AX, BX, and CX to be successful in DX transformation—in fact, we think it is all three or nothing when it comes to DX success. Learn more about the theory and practice of experiences only at eGain Digital+AI Day London!

 Add to My Calendar 2018-05-14 9:00:00 2018-05-14 21:30:00 Europe/London eGain Digital+AI Day 2018 eGain Digital+AI Day. Exchange ideas, best practices, and success stories in digital customer engagement. The Brewery, 52 Chiswell St, London

OUR SPEAKERS

Brian Manusama

Brian Manusama

Research Director, Gartner
avatar

Ashu Roy

CEO, eGain Corporation

AGENDA

7:30 am to 9:00 am

Registration + Breakfast + Innovation Showcase

9:00 am to 10:00 am

ANALYST VIEW

Next-Gen Digital Experiences: Frictionless, Automated, Smart, and Trusted

Brian Manusama, Research Director, Gartner

10:00 am to 10:45 am

KEYNOTE

Digital + AI: Connect More Dots

Ashu Roy, CEO, eGain

10:45 am to 10:55 am

DT: The Lighter Side

eGain

10:55 am to 11:00 am

Demo Lounge Delights

eGain

11:00 am to 11:30 am

Coffee and Innovation Showcase

11:30 am to 12:00 pm

CLIENT INNOVATION SHOWCASE 1

12:00 pm to 12:20 pm

Analytics-Led Service Transformation

eGain

12:20 pm to 12:40 pm

Connected Analytics: From Theory to Practice

eGain

12:40 pm to 1:00 pm

Taking the Mess Out of Messaging: Why Everyone is Messaging and How to Cope

eGain

1:00 pm to 2:15 pm

Lunch and demo showcase

2:15 pm to 2:45 pm

CLIENT INNOVATION SHOWCASE 2

2:45 pm to 3:05 pm

Machine Learning in Customer Engagement: Virtual Assistants and More

eGain

3:05 pm to 3:25 pm

GDPR Compliance in Customer Engagement

eGain

3:25 pm to 3:45 pm

Easy AX with a Digital-First Advisor Desktop

eGain

3:45 pm to 4:00 pm

Coffee

4:00 pm to 4:20 pm

Do What du Does: A Knowledge + AI Program Diary

eGain

4:20 pm to 4:40 pm

Operational Analytics at Scale

eGain

4:40 pm to 5:00 pm

KM, DM, CM, and SharePoint: From Chaos to Harmony

eGain

5:00 pm to 6:30 pm

Cocktail Reception


* Agenda subject to change without notice

WHAT TO EXPECT

One great day

Exchange ideas, best practices, and success stories in digital, knowledge, analytics, and AI.

Location

Great location in the heart of London City. Easily accessible via public transport.

Demo lounge

Watch innovations in action; learn quickly to get there risk-free.

Free food and drink!

Enjoy your day with free breakfast, lunch, and cocktails!

WHAT PEOPLE SAY

They love it. Read what the previous attendees had to say!



EVENT VENUE

The Brewery
52 Chiswell St, London
EC1Y 4SD, UK

CONTACT

Vishal Kotwal
Event Coordinator
publications@egain.com

back to top