80% to 90% of DX (digital experience) initiatives fail. How can you increase your odds of successes? The answer lies in the Experience Triad—CX, AX, and BX—customer experience, agent experience, and the business experience. That’s what it takes to deliver delightful DX, today’s business imperative!
Brian Manusama
Research Director, GartnerAshu Roy
CEO, eGain CorporationANALYST VIEW
Brian Manusama, Research Director, Gartner
KEYNOTE
Ashu Roy, CEO, eGain
CLIENT INNOVATION SHOWCASE
CLIENT INNOVATION SHOWCASE
ANALYST VIEW
CLIENT INNOVATION SHOWCASE
Exchange ideas, best practices, and success stories in digital, knowledge, analytics, and AI.
Great location in the heart of London City. Easily accessible via public transport.
Watch innovations in action; learn quickly to get there risk-free.
Enjoy your day with free breakfast, lunch, and cocktails!
The Brewery
52 Chiswell St, London
EC1Y 4SD, UK
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Event Coordinator
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