80% to 90% of DX (digital experience) initiatives fail. How can you increase your odds of successes? The answer lies in the Experience Triad—CX, AX, and BX—customer experience, agent experience, and the business experience. That’s what it takes to deliver delightful DX, today’s business imperative!
Rick ParrishPrincipal Analyst for CX, Forrester Research
Ashu RoyCEO, eGain Corporation
Rick Parrish, Principal Customer Experience Analyst, Forrester Research
Ashu Roy, CEO, eGain
CLIENT INNOVATION SHOWCASE
Mark Kinsey, Senior Vice President of Operations, Paylocity Corp
Wednesday, November 14 | Only for eGain Customers and Partners
In-depth sessions with unlimited Q&A on eGain Solve—the latest version of eGain's customer engagement suite
Exchange ideas, best practices, and success stories in digital, knowledge, analytics, and AI.
Great location in the vicinity of Chicago O'Hare! Free shuttle rides available.
Watch innovations in action; learn quickly to get there risk-free.
Enjoy your day with free breakfast, lunch, and cocktails!